If you would like to do a video conference with your physician please call our office, or use our online booking system to make an appointment first.
Once you have booked an appointment you will receive an email confirming your appointment date and time.  You will need either a computer, iPad, iPhone or an Android.
 
On a Computer:

• Make sure you have Google Chrome Browser.
• Open Google Chrome
• Go to the Medeo Health sign in page:  https://medeohealth.com/select-sign-in/
• Sign in or create an account
• Click in the link to start your appointment
• Verify your personal information AND click “Continue” at the bottom of the page
• Audio/Visual Test – if it looks okay, click on “Start Appointment”
• You should see a split-screen, with yourself on one side, and a space where the physician will show up when they are ready to see you.
• Please wait – keep in mind that sometimes the patient before you needs some extra time, and just like at the office, it may take a few minutes.  Please stay close enough to the computer that you can hear/see your physician when they start the appointment

​On an iPad, iPhone or Android:

• Download the MEDEO APP
• Open the app and login
• The rest of the steps are identical as above starting at step #5

​To learn more about virtual appointments, please find more information on this downloadable infographic: Preparing for a Virtual Appointment BCCFP​