North Shore Medical Group
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Video Consults

Use technology to access real-time visual and audio patient assessment at a distance
If you would like to do a video conference with your physician please call our office, or use our online booking system to make an appointment first.
Once you have booked an appointment you will receive an email confirming your appointment date and time.  You will need either a computer, iPad, iPhone or an Android.
 
On a Computer:
  • Make sure you have Google Chrome Browser.
  • Open Google Chrome
  • Go to the Medeo Health sign in page:  https://medeohealth.com/select-sign-in/
  • Sign in or create an account
  • Click in the link to start your appointment
  • Verify your personal information AND click “Continue” at the bottom of the page
  • Audio/Visual Test – if it looks okay, click on “Start Appointment”
  • You should see a split-screen, with yourself on one side, and a space where the physician will show up when they are ready to see you.
  • Please wait – keep in mind that sometimes the patient before you needs some extra time, and just like at the office, it may take a few minutes.  Please stay close enough to the computer that you can hear/see your physician when they start the appointment

​On an iPad, iPhone or Android:
  • Download the MEDEO APP
  • Open the app and login
  • The rest of the steps are identical as above starting at step #5

​To learn more about virtual appointments, please find more information on this downloadable infographic: Preparing for a Virtual Appointment BCCFP​

LOCATION

NORTH SHORE MEDICAL GROUP
300-1133 Lonsdale Ave, North Vancouver, BC, V7M 2H4

OUR MOTTO

"We believe the key to our success is the ongoing commitment of our team to delivering excellent, personalized health care services. At the heart of everything we do is our devotion to providing exceptional quality of care, respect and compassion to our patients and their families." 

CAN'T FIND WHAT YOU'RE LOOKING FOR?

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  • Home
  • Online Booking
    • Dr. Hasinoff & Dr. Mitra
    • Dr. Howard
    • Dr. Gaede
    • Dr. Xue
    • Dr. Chow
    • Other Doctors >
      • Dr. Haaf
      • Dr. Segal
      • Dr. Corcoran
      • Dr. Hislop
      • Dr. Sambor
      • Dr. Lee
      • Dr. McCabe
    • FAQ
  • Our Team
    • Susan T. Chow
    • Dana Haaf
    • Lisa Gaede
    • Paisley Howard
    • Erin Hasinoff
    • Goldis Mitra
    • Louise Corcoran
    • Jonathan Hislop
    • Krystine Sambor
    • Anita Lee
    • Alyson McCabe
    • Graham Segal
    • Jenny Xue
    • Cynthia Clark
    • Catherine Bazilli
  • Our Clinic
    • Key Office Updates
    • Health Compass
    • MedVoice
    • Video Consults
  • Medical Resources
    • Emergency Numbers
    • BC Centre for Disease Control
    • BC Medical Services Plan
    • BC Pharmacare
    • Canadian Diabetes Association
    • Children’s Mental Health
    • Health Canada
    • Health Link BC
    • Heart and Stroke Foundation
    • Immunize BC
    • Mind Health BC
    • Medication Questions
    • Pathways
  • Contact Us